The Philippines is an emerging powerhouse in the work-from-home lifestyle and outsourcing. Freelancers and virtual employees from The Philippines are not only very talented and hard-working, but they will also give your in-house employees a run for their money.
But, hiring virtual employees without a guide or credible mediator is a nightmare. So, in this in-depth article, I am going to list down the top 10 virtual assistant companies in the Philippines.
Before we jump into this article, here’s a gist of my selection criteria and reasoning behind listing these virtual assistant companies:
- Every Virtual assistant company should have a company website.
- The pricing structure should be clear and transparent.
- Some types of portfolio sections should also be visible.
- A dedicated direct support phone number should be available.
- All virtual employees should be screened and verified.
- It should allow you to conduct an interview with the virtual assistant or the team.
- Easily scalable when needed.
- It should be available at local work hours.
- Every company must have a data protection policy or process in place.
- Ability to keep information confidential and secure at all times.
Now that all the criteria are mentioned, let’s take a look at some of the top players in the virtual assistant domain in the Philippines.
Woodbows is by far the most popular, credible, and recommended Virtual assistant company in the Philippines. It has been listed as the top Virtual assistant company by NBC, CBS, FOX, and ABC News. Started with a small group of talented individuals, Wood bows now employs more than 200 employees that serve hundreds of thousands of clients round the clock.
Unlike other listed in this article, WoodBows lets you select your virtual employee and test them for a week. You can sign up for a week and try them out. If you are happy with their performance, you can move forward with the service or ask them to send a replacement. Being listed in the top 5 virtual assistant companies in the world, WoodBows proudly serves hundreds of customers worldwide.
Available services at the moment of writing this article include Real estate help, mobile app development, software development, digital and social media marketing, 24/7 virtual assistant services, data entry, customer support reps, content writing, and graphic and web design.
All their virtual employees are fluent in conversational English and if you require someone with a history in business writing, WoodBows will deploy one within a few hours.
VirtualCoworker is another great name in the virtual assistant business. They are a startup that goes above and beyond your regular virtual assistant services.
Unlike traditional virtual assistant companies, Virtual Coworkers hire people on demand which makes hiring virtual assistants with VirtualCoworker is piece of cake. When you contact them, they will share with you some of their most incredible resumes. As soon as you select your perfect candidate, they will get all the paperwork done and set the virtual assistant’s profile for you to communicate.
Randomized screen capturing throughout the work hours, daily automated reports, mouse click tracking, and webcam screenshots lets you have full control over your employees.
#3: Hubstaff Talent Philippines
Hubstaff is perhaps the only company in this list with the most amount of virtual assistants. They have more than 25,000 active virtual assistants working in 200+ agencies offering expertise in 15+ industries.
The interactive platform lets you view and shortlist your desired virtual assistant without signing up for their services.
So, you can browse an array of virtual assistant profiles, select the ones that look the most promising, and invite them for a job. On top of all these goodies, Hubstaff’s talent also lets you post jobs for free. This makes Hubstaff the most affordable and buyer-friendly platform out there.
If you are looking for a platform that lets you hire multiple virtual assistants in the Philippines without having to deal with an agency or a middle-man, OnlineJobs.ph is the best platform in the market right now.
The only downside to working directly with a virtual assistant is that you will have to set everything up on your own. From time tracking to payment policies and hiring processes depend completely on you and your agency.
Apart from that, you will get equally talented virtual assistants who will work round the clock without compromising on the quality of the end product.
FreeUp is more of a freelance network that offers the best talent in the market. I would even go as far as saying the FreeUp gets you the diamonds of the freelance industry. From part-time employees to full-time workers, FreeUp can help you solve a variety of your hiring related issues.
Being a freelance network FreeUp offers you the most number of services which include data entry, customer service, Shopify store development, SEO, marketing, social media marketing and management, Graphic design, copywriting, and more.
The downside to using such a platform is that you’ll have to deal with their terms of conditions and it completely depends on the freelancers if they’d like to continue with your project or company once the task is completed.
If a freelancer discontinues your agency, you will end up doing the whole hiring from scratch. But, if you are someone who doesn’t need a long-term employee and wants some tasks completed asap, FreeUp is the right choice for you.
#6: VA Staffer
VA Staffer is a virtual assistant company based in the Philippines that specializes in providing administrative duties, research, and marketing-related services. This makes them a perfect match for any business dealing with tremendous online presence and market research.
With their project management platform, you can assign tasks, start discussions with your virtual employees, upload project-related files, integrate your Gmail account, and get contact details of your virtual employees.
No more contacting the support team to get something very simple done. You can even upgrade your account and ask them to send more virtual assistants your way if needed.
#7: 7 Virtual Assistant Services
A virtual assistant service that focuses on providing the best service possible at a very reasonable price. This virtual assistant company helps you in getting almost every office task done. From real estate to web development and anything that fits in between, 7 Virtual Assistant services will be the only VA company that you’ll ever need.
They are also one of the cheapest in this list. Offering 20 hours for just $199.00/month, 7 Virtual Services is a budget-friendly alternative that will attract a lot of agencies and startups that want to keep the hiring expense to the minimum.
#8: Bottleneck Virtual Assistants
Bottleneck Virtual Assistants have a quiz that helps you in figuring out if you need a virtual assistant and if you do, what type of virtual assistant would suit your business needs.
That’s a great way to attract a customer. With this quiz, they get all the information that they’ll need to set you up with one of their talented VAs. So, you can start with your tasks within the first 48 hours.
Not looking for a single employee but an agency with multiple virtual employees to handle more than one task every day? SupportNinja does exactly that for you.
With customer support services, back-office admin tasks, content moderation, and lead generation, SupportNinja is undoubtedly the best virtual assistant service for bloggers, online entrepreneurs, and e-commerce websites.
With their dedicated quality assurance team, you’ll never have to worry about poor quality service or service disruption. If something goes wrong, you can get the issue resolved within a few minutes.
Their teams are trained in Salesforce, Freshdesk, Zendesk, and more.
MayOutDesk specializes in providing real estate virtual assistant services. Its VAs are highly trained professionals that will help you boost your real estate business revenue without spending too much money on marketing and cold calling.
Their top services include virtual receptionist, real estate ISA, transaction coordinator, telemarketing, customer, loan processor, and more.
Additionally, they also provide dedicated services in the property businesses and content marketing industry.
From writing content for your blogs to establishing your presence online, MayOutDesk will help you in building your brand online without spending a fortune on human resources and development.
Some notable mentions:
Freelancer.com is one of the oldest freelancing websites out there. The only reason why I didn’t put it on the list is the fact that they don’t have any specific specialty in terms of skills. From web developers to office admins, you can find a lot of talented freelancers out there. Being a freelance platform, it comes with its seller rating and real feedback from certified buyers.
Fiverr as the name suggests will help you make things happen for just $5. That said, $5 is just the starting price, most sellers will ask you to place high volume orders to make more money. You can also hire from Fiverr Pro which is a more expensive version of Fiverr.
Just like Freelancer.com, Upwork is a fully-fledged freelance website that lets you hire people based on their customer feedback, qualifications, and overall behavior with the clients. You have the ability to hire people for a one-time project or a long-term project when setting up a job.
Q) How to protect yourself when working with a Virtual Assistant or a virtual assistant company?
Ans) Data and confidential information protection is the biggest worry when working with an off-site employee. In order to protect yourself against any data breach or leaks, you must take some precautions.
Here at WoodBows, we make sure that none of our client data is stored in our server. As soon as a client demands data wipeout, we delete their login information, signup details, and other communication from our servers permanently. Make sure that your virtual assistant company also practices such measures to protect your data.
Q) How do you track time and activity?
Ans) Tracking time and activity of your virtual employee may seem a bit too much but believe me, it’s always better to be sure when working with virtual employees. You can ask them to send daily reports and use a software tool such as TimeDoctor that takes random screenshots and webcam snaps.
Q) What if your virtual assistant company doesn’t offer a trial period?
Well, it is highly unlikely that you will get a free trial in such a job profile. The best you could hope for is asking them to let you sign up for a week. Five working days should be more than enough for you to evaluate the credibility of your virtual employee.
If you are impressed and satisfied with your employee, you can upgrade your account to a monthly plan.
At WoodBows we offer weekly plans to everyone and upgrade their accounts after a week.
Q) How do you communicate with your virtual employee?
Ans) Usually, most companies will provide you with a direct phone number or a virtual phone number that you can use to directly contact your virtual employee. In case, such an option is not available, you can always use Zoom, Skype or WhatsApp to get in touch with each other.
Q) Are virtual assistants suitable to run a customer support business?
Ans) Yes, absolutely. You can use our virtual assistants for any customer support related jobs. Our virtual assistants have been helping clients in the real estate and marketing niche for almost 6 years now.
In this article, I have listed the top 10 virtual assistant companies in the Philippines. All the above-listed companies have an array of features that’ll help you hire the most talented people who’ll get the job done no matter what.
So, what are you waiting for? Pick one of these and solve all your human-resource-related issues without breaking your bank.