WoodBows vs Wing Assistant

While comparing Woodbows VS Wing Assistant  VIrtual Assistant Companies in today’s fast-paced business environment, virtual assistants (VAs) have become a valuable asset for entrepreneurs, Single owners, individuals and businesses looking to streamline their operations, delegate tasks, and boost productivity. With a growing number of VA services available, choosing the right one can be a challenge. This content provides a detailed comparison of one of the two popular Virtual Assistant providers. In this article, we examine WoodBows and Wing Assistant’s hiring processes, services offered, pricing structures, onboarding process, and key advantages to help you make an informed decision.

WoodBows vs Wing Assistant – Hiring Process:

• WoodBows:
  • All Assistants are college graduates.
  • The Virtual Assistants are based out of the US, India, and the Philippines, with our offshore Virtual Assistants being the cost-effective model.
  • All Virtual Assistants possess strong English communication skills (written and verbal) exhibiting with US or neutral accents
  • Background checks are conducted, and assistants are required to procure a police certificate confirming they have no criminal records.
  • All assistants are experienced (minimum 5+ years) and possess the skill to handle all kinds of Administrative, Accounting, Website, Digital marketing, and Graphic design tasks and receive ongoing training to stay up to date with industry best practices
  • Emphasizes long-term commitment from its Virtual Assistants

• Wing Assistant:
  • Background check is not feasible as all the assistants work from remote locations (India, Philippines, Bangladesh, Mexico and the US)
  • A minimum of Senior High School should suffice for a General Virtual Assistant, a Virtual Assistant, and a Customer Service assistant
  • All assistants possess strong English communication skills (written and verbal)
  • Assistants’ experience is based on the tasks they handle with 1 years to 3 years being the minimum requirement.
  • All assistants receive ongoing training
  • Emphasizes long-term commitment from its Virtual Assistants

Services Offered:

• WoodBows:
  • Administrative Support: Calendar management, data entry, email handling, receiving calls, Basic bookkeeping tasks (tracking expenses and invoices), Bookkeeping, Online research, travel booking, scheduling, CRM management, Event planning, social media management, and preparing decks.
  • Executive Assistant: (provide high-level administrative and operations support): Handling email correspondence and phone calls, prioritizing emails and tasks, drafting and editing communications, managing calendar, appointments and meetings, scheduling meeting, handling travel booking, accommodation, and transportation, preparing reports, documents, and presentations. Help filling the expense report and performing online research.
  • Customer Service: Live chat, email, and phone support to ensure client satisfaction, Customer follow-ups.
  • Sales: Lead generation, nurturing and prospect leads, data entry, conducting surveys, making outbound calls, and appointment setting
  • Real Estate: Email management, Calendar management, Answering calls (phone and messages), Document preparation, Data entry, social media management, data entry, lead generation, cold calling, Property research.
    • Property management: Handle tenants’ inquiries, process tenants’ documentation and invoices, Manage property listing, coordinate maintenance requests, coordinate with vendors and contractors.
  • E-commerce: Product listing, Product sourcing (researching and identifying potential products), Inventory management, creating and managing e-commerce landing pages, customer support, handling product quote and delivery, return and refund related process.
  • Bookkeeping: Recording financial transactions, Invoicing, Managing AP/AR, Data entry, Processing Payroll, paying vendors’ invoices, and generating and preparing financial reports.
  • Digital Marketing: SEO, social media marketing, Email marketing, Ad creation and management, Clickfunnels/sales funnels, Analytics and Reporting and content creation and management for improved online presence.
  • Social Media management: Scheduling posting, Community engagement and management, Handling DMs
  • Web Development: Custom website creation, updates, and maintenance.
  • Real Estate Support: Property listing management, lead follow-ups, and client communication.
  • Graphic Design: Eye-catching logos, branding, and marketing materials.
  • Content Creation: Professional blog posts, articles, and social media copy.

• Wing Assistant:
  • Wing Assistant provides virtual assistant services for Administrative virtual assistants, Sales Development Reps, Executive Assistants, Customer service reps, and Digital marketing, performing the following tasks:
    • Administrative virtual assistant: Calendar management, basic research and reports, receive calls, email management, travel bookings, handle expenses and invoices, managing orders and supplies
    • Sales development rep: Lead prospecting, conducting surveys, sales outreach, appointment setting, telemarketing
    • Executive assistants: Prepare documents, maintain company database, schedule meetings, calendar management, handle travel, and online research.
    • Customer service rep: Live chat, email support, phone support, customer onboarding, order processing and refunds and delivery quotes and estimates
    • Digital marketing: Social media management, content creation, graphic designing, social media and email marketing, manage ads.

Pricing:

• WoodBows:
• Flexible pricing plans based on the number of hours of task work needed per month (40, 80, or 160 hours).
  • Irrespective of the task, the pricing ranges from $9.22/hr to $6.55/hr.
  • Option to choose the duration based on the requirement (Monthly, Quarterly, Semi-annual, or Annual)
  • Plus offers tailor-made plans to suit the clients’ requirements
• The unused hours get rolled over to the next month
• No contract, cancel anytime with a prorated refund of the unused hours
• No recurring payments, you pay against the invoice raised at renewal.
• Hassle-free upgrading or downgrading of plans

• Wing Assistant:
  • Wing Assistant pricing plans vary based on the type of services provided to the client
    • Wing Assistant only offers monthly plans based on the task work/service
      • Virtual Assistants: 80 hours (part-time) and 160 hours (full-time) costing $699 and $1099 per month
      • Sales development rep: 80 hours (part-time) and 160 hours (full-time) costing $1199 and $1799 per month
      • Executive assistant: 80 hours (part-time) and 160 hours (full-time) costing $1299 and $1999 per month
      • Customer service rep: 3 models are offered in this service, CSR full-time, CSR Team (3+ CSRs), and Enterprise plan (customizable plan) costing $1299, $1199/VA/month, and $1199 per month
        • There’s an asterisk (*) sign mentioned in the pricing, which denotes conditions applied
      • Digital marketing: 80 hours (part-time) and 160 hours (full-time) costing $1299 and $1999 per month
    • The pricing changes based on the service and the task work
    • If the hours are unused by the next billing cycle, the hours will not carry over to the next cycle/month.
    • All Wing Assistant plans are recurring subscriptions that can be cancelled by providing a 10-day notice before the next billing cycle, but there are no prorated refunds for unused hours upon cancellation.

Onboarding Process:

• WoodBows:
  • The onboarding is a simple and straightforward process which is completed in 2 – 3 working days after signing up.
  • Firstly, the user schedules a free consultation call with the sales team, who helps with the user’s questions and helps finalize the team and plan based on the user’s requirements.
  • Secondly, the user signs up (including NDA and SLA agreements) and pays the invoice
  • Thirdly, a one-on-one call is scheduled with the account manager to understand the tasks and provide information about the task delegation, followed by a call with the assigned virtual assistant.
  • Clients can begin delegating tasks to their VA using their preferred communication method (CRM, project management tool, email, Slack, Zoom, chat, phone, or WhatsApp) after they are satisfied
• Wing Assistant:
  • The personalized onboard matching taking 7 – 14 business days
  • Firstly, the user is required to submit some basic details about the requirements and sign up by paying a small deposit of $200
  • The Customer Success Manager (CSM) and onboarding team connects with the user to confirm the virtual assistants start date
  • The user is matched with a suitable assistant who is ready to learn and assist the user

Key Advantages:

• WoodBows:
  • Dedicated Assistant: Irrespective of the plan you get to work with the same VA all the time.
  • Dedicated Account manager: You are assigned an account manager to not only help you onboard but will always be available to address your concerns regarding your dedicated VA or the assigned tasks
  • Fast response times, proactive support, no-cost access to specialists, as well as round-the-clock inbox and calendar management via a personal virtual assistant.
  • The client gets to talk to the assigned VA via Zoom and decides whether the assigned VA is a right fit or not and is entitled to ask for another VA if not satisfied. The client is paired with a VA who they feel is a right fit.
  • Instant Replacement Guaranteed: Dissatisfied with your VA, you can request immediate VA replacement which will be done in 24 hours.
  • Assistants available to work in all time zones, including non-business hours and weekends
  • Time Tracking Tool: Time tracking tool to track time and monitor assistants screen activity
  • Option to freeze account during slow seasons
  • Ability to adjust the VA’s schedule or customize the working hours
  • Trial Plan: To get you started, we offer a 20-hour trial plan for $399 per month. If you decide to move forward with a quarterly subscription, you’ll receive a 10% discount on your plan, reducing it to $359.10.
  • WoodBows is a ISO 9001- 2015 certified company
  • Most of the assistants work from the office, removing the possibility of any data breach.
  • The Virtual Assistans are matched based on the client’s preferred industry

• Wing Assistant:
  • Dedicated Assistant: Irrespective of the plan, you get to work with the same VA all the time.
  • Customer Success Manager to manage the dedicated assistant
  • Assistants available to work in all time zones, but primarily during business hours
  • Fast response times, proactive support, and need to buy a separate plan to access specialists.
  • The Client is paired with one of their skilled Virtual Assistants.
  • Virtual Assistants work from a remote location

Conclusion:

Choosing between WoodBows and Wing Assistant depends on your specific needs and priorities.

• WoodBows is ideal for businesses seeking flexibility, scalability, and cost-effectiveness. Its hourly-based pricing, rollover hours, no-contract policy, and access to specialists make it an attractive option for businesses of all sizes. The emphasis on data security, industry-specific matching, and trial plan further enhance its appeal.
• Wing Assistant is better suited for businesses with clearly defined roles and consistent monthly needs. The fixed monthly fees may be appealing for budget predictability, but the lack of rollover hours and prorated refunds should be considered.

Ultimately, careful evaluation of requirements, budget, and desired level of flexibility is required to determine which virtual assistant service best suits your business objectives.